I am an experienced Service Designer with a focus on identifying user needs and turning them into products and services that add value.
In my 10 years of experience leading projects and teams I worked for early-stage startups as well as SMEs and global corporates.
My work spans across sectors - from better tools to help government caseworkers assist refugees, to building a big-data startup in the maritime industry and helping an oil major decarbonize.
Email
sebastian.nause.blueml@gmail.com
Phone
0045 5381 7661
Concordium · Lead Service Designer
A Blockchain startup aiming to bring trust to the internet.
2024 - Present
Freelance Service Designer
Helping clientes in sectors such as energy, B2B Saas, Insurance.
2021 - 2024
Scoutbase · Co-founder
A startup aiming to improve workforce wellbeing and safety for workers at sea
2017 - 2021
Freelance Service Designer
Helped clients in social care and public services, Transport, the Third Sector, and Retail.
2014 - 2017
UK Home Office
Helping building digital tools for caseworkers and citizens, some of which helped Syrian refugees settle in the UK.
2024 - Present
Royal College of Art, London · MA, Service Design
The RCA Service Design MA programme is internationally renowned as a pioneer in the field of service design.
2012 - 2014
HfG Schwäbisch Gmünd · BA Product Design
A Industrial Design degree witha focus on problem solving and the rational justification of design decisions.
2009 - 2012