# Sebastian Nause-Blüml

> Sebastian Nause-Blüml is a service designer working across service design, user research, product strategy, design leadership and AI-native product building.

Portfolio site. Work spans service design, user research, product strategy, design leadership and AI-native product building. Each case study below has a clean Markdown mirror (linked) for machine reading.

## Case studies
- [BP: How does an energy giant design for decarbonisation?](https://www.sebastian-nause-blueml.com/bp.md): A discovery project for BP where I led a team of designers.
- [Meta: How do you help one admin keep a whole company secure?](https://www.sebastian-nause-blueml.com/meta.md): A research project for Meta: how IT admins at its enterprise customers keep hundreds of colleagues secure on one of its core platforms, and where the product could help.
- [Philips: How do you design for the carer, not just the cared-for?](https://www.sebastian-nause-blueml.com/philips.md): A research collaboration with the UK Design Council for Philips, where I led a team of design researchers.
- [Scoutbase: How do you protect the well-being of workers at sea?](https://www.sebastian-nause-blueml.com/scoutbase.md): A maritime SaaS startup I co-founded to improve the well-being of seafarers, turning crew sentiment into actionable insight for shipping companies.
- [Concordium: How do you make privacy something people can feel?](https://www.sebastian-nause-blueml.com/concordium.md): Concordium is a blockchain startup building trust infrastructure for the internet, where I lead the design department.
- [Freude: What made you happy today?](https://www.sebastian-nause-blueml.com/freude.md): Freude is an iOS app for noticing the small moments that make you happy: a private daily journal that turns forty saved moments into a printed photo book delivered to your door.
- [Way ID: How do you trust an AI agent that reaches out to you?](https://www.sebastian-nause-blueml.com/wayid.md): Way ID gives AI agents a verifiable identity, binding a real person or organisation to their agent so the people it contacts can tell a legitimate agent from a scam.
- [RAWR: What if your kid could wear their own art?](https://www.sebastian-nause-blueml.com/rawr.md): RAWR turns a child's real drawing into a temporary tattoo they can wear and show off.
- [Meisterwerk: How can we improve the conversion rate of trial customers?](https://www.sebastian-nause-blueml.com/meisterwerk.md): A B2B SaaS for SME field-service and craftsman companies.
- [UK Home Office: How do you help caseworkers resettle refugees?](https://www.sebastian-nause-blueml.com/ukhomeoffice.md): During the Syrian refugee crisis I was design lead on a Government Digital Service team in the Home Office, helping build digital tools for the caseworkers, local authorities and charity groups running the resettlement process.
- [LEGO: Where does a family's day lose its momentum?](https://www.sebastian-nause-blueml.com/lego.md): A short in-park research engagement at LEGOLAND Billund, mapping how families take breaks between the rides (coffee, lunch, a place to sit), where that worked, and where the park could improve.

## Pages
- [About](https://www.sebastian-nause-blueml.com/about.md): Background, experience, services and contact.
- [Work](https://www.sebastian-nause-blueml.com/work.html): All projects (interactive collage).
- [Thoughts](https://www.sebastian-nause-blueml.com/thoughts.html): Notes and writing.
- [Home](https://www.sebastian-nause-blueml.com/): Site home.

## Full text
- [llms-full.txt](https://www.sebastian-nause-blueml.com/llms-full.txt): Every case study and the about page inlined as one Markdown file.

## Contact
- LinkedIn: https://www.linkedin.com/in/sebastiannauseblueml/
- GitHub: https://github.com/schorle0
- Email: sebastian.nause.blueml@gmail.com